12 October 2015
AL Bassami International Group has a variety of activities on which it has a good grip. These are:
Serving the needs of this client over the span of thirty two years, throughout which the company have constantly had an eye to the future by evaluating the most appropriate ways in which to make transporting the vehicle by Al Bassami the best and safest answer. This company operate round the clock and that is the least can do for clients now and in the future.
INTRODUCTION
AL Bassami International Group is considered one of the biggest companies specialized in vehicle transportation in the Middle East. Al Bassami International Group provides car haulage services through trucks. The company owns and operates trucks fleets. Al Bassami International Group was formerly known as Al Bassami Transportation. The company is based in Riyadh, Saudi Arabia. The Group started its activity in 1968.
The founder is Saeed Al-Bassami (Deputy Head of the Council of Saudi Chambers of Commerce and Industry’s national transport committee. The services like Air Freight, Sea Freight, Door to door, Domestic and International Courier.
AL Bassami International Group has a variety of activities on which it has a good grip. These are:
- All kinds of vehicle transportation services
- Transportation of goods and supplies
- Special transportation services (VIP)
- Trucks and vehicle maintenance and repair center
Serving the needs of this client over the span of thirty two years, throughout which the company have constantly had an eye to the future by evaluating the most appropriate ways in which to make transporting the vehicle by Al Bassami the best and safest answer. This company operate round the clock and that is the least can do for clients now and in the future.
At present, the group is operating all over the Kingdom and extends throughout the Gulf Cooperation council (GCC) countries, Syria, Lebanon and Jordan. More than 1000 shipping contract, including 2000 to 2500 bills of lading daily occurred between the main brainchess. Albassami International Group is considered one of the leading land transporters in the Middle East. The estimated size of the car transportation market, both inside the Kingdom and with neighboring countries, is about 2 billion Saudi riyals and is increasing considerably annually.
QUESTION 1 : What systems are described here? What valuable information do they provide?
There are two system are implementation in the Albassmi group are describe in this case which are as follows:-
1. Database management system (DBS)
The database management system, used as the backbone of the system, is Sybase Adaptive server, whereas client use SQL anywhere. There are replication between the server at HQ and the client’s branches. Throughout the replication, branches data is sent to server and aggregated to create most update database version, and then send back to the branches. This means every branches have the most recent version of client list, truck’s availability, and new shipping contracts so that any customer is able to deal with any branch at anytime.
2. Shipping information system
Maintains all the sender information such as the sent car, the track number, the sender and the receiving branches and send the SMS message to the client acknowledging the arrival of the car. The system also records the client data and hold maintenance information. The system also enables standard report to be provided to top management and head sectors about the productivity of each branch. The system allowed a better audit on all drivers’ behaviour.
QUESTION 2 : What value did the IT/IS investments add to albassami?
By investment in IT/IS, value added are :
- Enhance company performance.
- Achieve better customer services.
- Helps top management make faster decision and reduce error in decision making by using accurate data provided by the system.
- Proper performance and monitoring resulted in adequate employees’ appraisals and consequently loyal staff.
- Knowledge extracted from central database has enable the management team to make sound investment and operational decision and therefore help the business maintain its success leadership in Kingdom.
QUESTION 3 : How did implementing the shipping information system address the business needs and information requirements of albassami?
Maintains all the sender information :
- Sent car
- The truck number
- The sender and receiving branches
- Send an SMS to the client acknowledging the arrival of the car.
The system also records :
- The client’s data
- Holds maintenance information
- Linking the data of vehicle maintenance centre with the transportation service helps to enhance company performance and achieve better customer service.
- Enables standard reports to be provided to top management and head sectors about the productivity of each branch. In addition, the system allowed a better audit on all drivers’ tracking information.
CONCLUSION
Albassami’s job is feasible with the help of IT technology. It would be very difficult for the company to integrate all branches on a common platform without IT Technology.